In this article we explain the billing email.
What is a billing owner?
When you pay for Indexing Insight, you will enter billing information to pay for the tool. This will include an email address.
The email address used is the billing email.
What is the billing email used for?
The billing email address is used to send:
Billing email alerts
Email receipts.
The email address can also be used to sign into Paddle's customer portal.
Billing Email vs Sign up Email: What's the difference?
The difference between a sign up email and billing email can be seen below:
User | Description | Access |
Sign up Email | The email that you want to use to sign into Indexing Insight.
The primary email used to sign into Indexing Insight. | ✅ Access Indexing Insight ✅ Indexing email alerts ❌ Billing alerts & notifications |
Billing Email | The email that will be used to send subscription info, billing alerts and warnings. | ❌ Access Indexing Insight ❌ Indexing email alerts ✅ Billing alerts & notifications |
The primary difference between the two email addresses is:
Billing email: The billing email gets any billing alerts.
Sign up email: The sign up email is used to send daily email alerts.
Frequently Asked Questions
Can the billing email and sign up email be the same?
Yes. As long as you are aware that you will receive both email alerts to the same email address.
Can I edit the billing email address?
Yes. To edit the billing email address you can just go to the billing page and update the billing email address.
Can I sign into Indexing Insight with the billing email?
No. You must sign into Indexing Insight using the sign up email you used at the beginning of the checkout process.